SHIPPING POLICY
🛍️ Wish Harmony — Shipping Policy
Shipping Policy
Thank you for shopping at Wish Harmony!
We’re dedicated to providing you with high-quality products in beauty, personal care, home, technology, and gadgets.
Please review our shipping policy carefully to understand how we process and deliver your orders.
1. Processing Time
All orders are processed within 2–5 business days after payment verification.
Orders are not shipped or delivered on weekends or federal holidays.
If we experience a high volume of orders, shipments may be delayed by a few additional days.
Please allow extra transit time during peak seasons (such as holidays or promotional events).
2. Shipping Time
Estimated delivery time within the United States:
7 to 15 business days (depending on the product and destination).
Some remote areas or special products may require a few additional days.
3. Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, selected items, and total weight of your order.
Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and link.
Tracking information may take 1–3 business days to update after the order is dispatched.
5. Incorrect Addresses
Please ensure that your shipping address is correct at the time of purchase.
Wish Harmony is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If your order is returned to us due to an invalid address, you may be responsible for reshipping fees.
6. Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us at
📧 support@wishharmony.com
with your order number.
We will work with the carrier to locate or replace your order when applicable.
7. International Shipping
Currently, we only ship within the United States.
If international shipping becomes available in the future, this policy will be updated accordingly.
8. Order Modifications or Cancellations
Orders can only be modified or canceled within 24 hours after purchase.
After that period, your order may have already been processed and shipped, and we may not be able to make changes.
9. Damaged Items During Transit
If your item arrives damaged, please contact us immediately at support@wishharmony.com
within 48 hours of delivery.
Include photos of the damaged packaging and product so we can file a claim and provide a replacement or refund.
10. Contact Information
If you have any questions or concerns about your shipment, feel free to contact our support team:
📧 support@wishharmony.com
🌐 www.wish-harmony.com