PRIVACY POLICY

🔒 Wish Harmony — Privacy Policy

Last updated: [11/07/2025]

At Wish Harmony, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.wish-harmony.com
, make a purchase, or interact with us.

By using our website, you consent to the terms of this policy.

1. Information We Collect

We collect different types of personal information to provide and improve our services:

a. Information you provide directly:

Name, email address, phone number, and shipping/billing address.

Payment details (processed securely through Shopify or other payment gateways).

Account login information, if you create an account.

Messages or inquiries sent via our contact form or customer service email.

b. Automatically collected information:

IP address, browser type, device information, and operating system.

Website usage data (pages visited, time spent, clicks).

Cookies and similar tracking technologies.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate order updates, promotions, or customer support messages.

Improve our website, products, and services.

Prevent fraud, unauthorized transactions, or misuse of our site.

Comply with legal obligations.

We will never sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

We may share your information with:

Service providers (e.g., Shopify, payment processors, shipping carriers).

Legal authorities if required by law or to protect our rights.

Marketing partners only when you’ve consented to receive promotional communications.

All third-party partners are required to handle your data securely and in accordance with this policy.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy—such as completing your purchase or complying with legal obligations.
When no longer needed, your data is securely deleted or anonymized.

5. Your Rights Under U.S. Law (and CCPA)

If you are a resident of California or any U.S. state with privacy regulations, you have the right to:

Request access to the personal data we hold about you.

Request correction or deletion of your information.

Opt out of data sharing for marketing purposes.

Not be discriminated against for exercising your privacy rights.

To exercise these rights, contact us at support@wishharmony.com
.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic.
You can disable cookies through your browser settings; however, some parts of our website may not function properly without them.

7. Security

We use industry-standard security measures (SSL encryption, secure payment gateways, and limited data access) to protect your personal information from unauthorized access, alteration, or disclosure.

Despite these efforts, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.

8. Third-Party Services

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products.
Your data is stored through Shopify’s data storage, databases, and general Shopify application.
For more details, review Shopify’s privacy policy: https://www.shopify.com/legal/privacy

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will always include the “Last updated” date at the top of this page.

10. Contact Information

If you have any questions or requests regarding this Privacy Policy, contact us at:
📧 support@wishharmony.com

🌐 www.wish-harmony.com